Outage in saas.whitesourcesoftware.com - Login issues

Incident Report for Mend Public Status Page

Resolved

The saas.whitesourcesoftware.com environment experienced failures when attempting to log in via SAML/SSO authentication in the Mend Platform. Affected users received an "Internal Server Error" when attempting to authenticate. The issue was addressed, login functionality has been fully restored as of 21:56 UTC.

Posted Mar 10, 2026 - 20:00 UTC