Potential Scan Failures Due to Database Misconfiguration

Incident Report for Mend Public Status Page

Resolved

Incident was resolved

Posted Aug 26, 2024 - 19:40 UTC

Monitoring

Issue was resolved - All failed scans are going to reprocessed

Posted Aug 26, 2024 - 19:07 UTC

Identified

We are currently addressing a database misconfiguration in saas.mend.io that may cause scan failures for some customers in the coming hours. Our team is actively working to resolve the issue as quickly as possible.

We apologize for any inconvenience this may cause and are committed to minimizing the impact. We will provide further updates as the situation progresses.

Thank you for your patience and understanding.

Posted Aug 26, 2024 - 13:35 UTC

This incident affected: SAAS MEND (Scans Processing).