Delays in processing scans

Incident Report for Mend Public Status Page

Resolved

This incident has been resolved.

Posted Jul 15, 2024 - 08:19 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 15, 2024 - 08:01 UTC

Monitoring

Our team has identified the cause of the delay and implemented a fix. We are now monitoring the system closely to ensure that it is performing as expected. We appreciate your continued patience and apologize for any inconvenience.

Posted Jul 15, 2024 - 08:00 UTC

Investigating

We are currently experiencing delays in processing scans. Our team is actively working to resolve this issue. Please expect a longer than usual wait time for scan results. We apologize for any inconvenience and appreciate your patience.

Posted Jul 15, 2024 - 07:43 UTC

This incident affected: saas.whitesourcesoftware.com (Scans Processing).